Terms and Conditions for Dinvintageshop ApS

Dinvintageshop ApS

Bjørnholms Alle 22

8260 Viby J

Phone: 81753262

VAT: 41381000

Payment

Dinvintageshop ApS accepts online payments with the following credit cards Dankort, Visa/Dankort, Visa, Mastercard, Mobilepay Online, ApplePay. Payment will only be deducted from your account when the physical item is shipped or the virtual product is created unless otherwise agreed or stated on your order. All prices on the website include VAT.

The website uses the following currencies for pricing: Sweden - Kronor (SEK) Dinvintageshop ApS uses a secure payment server that encrypts all information with SSL protocol, meaning your data is secure and cannot be read by other third parties.

Delivery and Shipment

The delivery time for your order is 2-4 dage. Dinvintageshop ApS uses GLS - Privat, GLS - Pakkeshop for shipment of your ordered items. Freight cost is calculated from the weight of the items. You can choose to have your shipment sent with delivery to your home address or the nearest package shop. You will receive a Track and Trace-numer upon shipment, which allows you to track the shipment at all times.

Klarna

För att kunna erbjuda dig Klarnas betalmetoder kan vi i kassan komma att dela dina personuppgifter i form av kontaktuppgifter och orderinformation med Klarna, för att Klarna ska kunna bedöma om du kan välja betalmetoderna, samt för att anpassa dem för dig. Dina personuppgifter som delas behandlas enligt Klarnas egen dataskyddsinformation.

If you regret your purchase (Withdrawal)

Dinvintageshop ApS offers a 14 days full refund on goods purchased on the website unless otherwise agreed or stated in your order. The 14 day period starts on the day the order is delivered. Any return costs you incur yourself. The request for cancellation must be notified to us no later than 14 after the delivery, and be with us no later than 14 days after we are informed of your use of the right of cancellation/withdrawal. If you wish to make use of your right to withdraw the purchase, you must send us an e-mail om Mads@dinvintageshop.dk. In your message, clearly make us aware, that you want to use your right of withdrawal.

Condition of the item you have returned

You are responsible for the condition of the product, and of the decreased value of the goods caused by handling it other than what is necessary to determine the nature, characteristics and function of the goods. This means, that you have to try the item in the same way as if you were shopping in a physical store. If the item is tested/used in addition to what is described above, it is considered used and of decreased value. This means, that when the purchase is canceled, you will receive a minor portion or none of the purchase amount refunded.

It is up to Dinvintageshop ApS to evaluate the item's condition.

Warranty

There is a 2 year warranty on products according to the Danish Sales Law. The warranty applies to all errors in software, material and fabrication. Complaints regarding errors and defects must be reported to Dinvintageshop ApS in a reasonable time after the goods have been received. We consider af maximum of months as a reasonable time, unless otherwise agreed.

We will refund reasonable shipping costs. The complaint waives right to warranty if the items are handled improperly or unusually. Dinvintageshop ApS covers return costs to a reasonable extent. When returning, please contact us at: Dinvintageshop ApS

Bjørnholms Alle 22

Phone: 81753262

Warranty complaints will not be accepted if they are sent by cash-on-delivery system.

Customer & Privacy Policy

We do not resell personal information and do not pass on your personal information to others. They are only registered in our customer directory. You can delete your information at any time. In order for you to enter into an agreement with Dinvintageshop ApS, we need the following information:

Name

Address

Phone number

Email address

We make the registration of your personal information for the purpose of delivering the goods to you. The personal information is registered with Dinvintageshop ApS, and stored for up to five years, after which the information is deleted. When collecting personal information via our website, we ensure that it always happens by submitting your explicit consent, so that you are informed exactly what information is being collected and why. The director and employees for Dinvintageshop ApS have access to the information recorded about you.

The data manager in Dinvintageshop ApS is: Mads Jakobsen.

We do not store and transmit customer information encrypted. As registered with Dinvintageshop ApS, you always have the right to object to the registration. You also have the right to know what information is registered about you. You have these rights under the Personal Data Act and in connection with this, please contact Mads@dinvintageshop.dk .

Cookies

On dinvintageshopse.myshopify.com, cookies are used for the purpose of optimizing the website, and its functionality, making the visit as easy as possible for you. You can delete cookies from your computer at any time, see the instructions on Webshop Cookies and Privacy Policy.

Log Statistics

We use log statistics at dinvintageshopse.myshopify.com, which means, we have a statistics system, that gathers information, that can supply us with a statistical indication of, how many visitors the site has, where they are from, and on which landing page they leave the site and more. The Log statistic is only used with the purpose to improve Dinvintageshop ApS's website.

Consumer Protection

Learn more about your consumer protection when paying online with PensoPay's payment service solution: https://pensopay.com/mere/forbrugerbeskyttelse/ Complaints Complaints about product can be sent to:

Konkurrence- og Forbrugerstyrelsens Carl Jacobsens Vej 35 2500 Valby www.forbrug.dk

For citizens of Europe who reside outside of Europe, complaints must be submitted through the EU Commisions Online Complaints Platform.

ec.europa.eu

When complaining you need to denounce our email address, Contact@dinvintageshop.se, and the site, on which you made your purchase.

Return

Det kostar 95 sek att returnera din beställning. Beloppet kommer att dras från ditt återbetalningsbelopp.

Du har alltid rätt att ångra din vara/varor inom 14 dagar, utan att ange något skäl. Ångerrätten gäller samtliga varor. Ångerperioden räknas från det datum då du mottog den sista varan/varorna. Det enklaste sättet att nyttja din ångerrätt är att fylla i det returformulär som medföljde i ditt paket och returnera varorna till oss. 

Om du väljer att ångra ditt köp står du själv för kostnaden för returfrakten. Du måste själv köpa returfrakten i din paketbutik.

Observera att det är du som kund som har ansvaret för att din retur kommer tillbaka till oss. Tänk därför på att alltid spara inlämningskvittot när du returnerar en vara